Privacy & Notices | Oak Grove Pathways

Website privacy

This website does not use advertising trackers and does not sell or share personal information. If you send us a message through the contact form, it is delivered to us by email and used only to respond to you and, if you ask, to keep you updated. Please do not send detailed medical information through the website; call (317) 558-9305 instead. Standard web-server logs (such as IP address and pages visited) may be kept briefly for security.

Health information privacy

When Oak Grove Pathways provides care, patients receive a written Notice of Privacy Practices describing how health information is used and protected under HIPAA and Indiana law, and their rights regarding that information. That notice will be posted here once care begins.

Nondiscrimination

Oak Grove Pathways, LLC complies with applicable federal and Indiana civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, religion, or ability to pay. We do not exclude people or treat them differently because of any of these characteristics.

Language assistance

If you speak a language other than English, language assistance services will be available to you free of charge when we provide care. Call (317) 558-9305 or toll-free 1-888-321-4202.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (317) 558-9305 o al número gratuito 1-888-321-4202.

Accessibility

We want this website to be usable by everyone. It is built to follow WCAG 2.1 AA guidance: readable text, keyboard navigation, and screen-reader-friendly structure. If anything here is difficult for you to use, please tell us at info@oakgrovepathways.com or (317) 558-9305 and we will fix it or provide the information another way.

Concerns and complaints

If you have a concern about our care or conduct at any time, please tell us first. Call (317) 558-9305 or toll-free 1-888-321-4202 and ask for the Administrator. You may also contact the Indiana Department of Health. Complete complaint and rights information is provided in writing to every patient at the start of care.